# Firmware Incompatible

#### Question:

***

What does “Firmware Version Incompatible” mean?

#### Answer:

***

This message appears when:

• Your Cronus Zen firmware is outdated.\
• Your Zen Studio version is outdated.

#### **How to Fix**

1\. Update Firmware

2\. Update Zen Studio

After updating both firmware and Zen Studio, reconnect your device and restart Zen Studio.


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