# GameSir® Fix

#### Question:

***

Why does my GameSir G7 HE/SE not work?

#### Answer:

***

After the latest firmware update, GameSir® G7 HE/SE controllers no longer work when
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directly connected to the Cronus Zen.

### Getting Started

1. Set the polling rate to 250Hz or 500Hz ( ⚠ DO NOT use 1000Hz)
2. Update the firmware using the Nexus app
3. Open Zen Studio > Device tab (with all cables unplugged

### 
Xbox® & PC Setup

1. Launch the Nexus app and connect the controller (do not press any buttons)
2. Hold Xbox® + Share until you hear the Windows disconnect sound or see a screen flash
3. Plug the top USB into the Zen, then connect the right-side PROG port
4. Connect the controller to the Zen and wait for it to power up
5. Hold Xbox® + Share again (for 2–3 seconds) until:
6. The Xbox® logo and controller icon appear
7. Input mode = Mirror Mode
8. Open the Device Monitor in Zen Studio to confirm everything is working

### PS5® Setup

1. Perform the PS5® controller bypass (required for DualSense® and DualSense® Edge) You can find the bypass guide here: [PlayStation® 5 Bypass](/setup-guides/ps5bypass.md) 
2. Connect the DualSense® or DualSense® Edge controller to your PC
3. Hold PS + Menu until you hear the Windows disconnect sound
4. Plug into the A3 port on the Zen
5. Hold PS + Menu again (for 2–3 seconds) until connected

### GameSir + PS5® Limitations

<figure><img src="/files/uiGyUlQBlOwq39phhySN" alt=""><figcaption><p>💡You can switch modes anytime by holding Xbox + Share while in Device Monitor.</p></figcaption></figure>

### &#xD;Note the following

GameSir settings may reset after disconnecting the controller
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If the Xbox button appears stuck, press it once to release
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You may need to keep the PROG cable connected for it to function (unlikely but
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possible


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