Factory Reset
If your Zen Link™ is not behaving correctly and all other troubleshooting has failed, you can pinhole reset it to factory settings by following the steps below.
A factory reset is not normally needed; it is a last resort that will erase all custom settings on your Zen Link™
Unplug all cables from the Zen Link™.
Turn the Zen Link™ around so the back is facing you.
Locate the small hole on the back and insert a needle into it.
While holding the needle in place, plug the cables back in.
Wait 3 seconds, then remove the needle.
Your Zen Link™ is now factory reset and ready to setup.
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